Opening hours

Our Call Centre:

Date Open Close
Monday to Friday 9:00am 5:00pm

Our outlet at 13 Merrion Row, Dublin 2:

Date Open Close
Monday to Friday 9:30am 5.30pm

Withdrawls

The table below lists our cut-off times for instructions received at our call centre, Merrion Row office or via the Internet Banking service:

Payment type When can we accept your payment instructions When payments usually arrive
Euro SEPA Transfers During Opening Hours If your instruction is received before 1pm on a working day, the transfer will be made that day and funds will be received in the destination bank the next working day.
Sterling Transfers During Opening Hours If your instruction is received before 2pm on a working day, the transfer will be made that day and funds will be received in the destination bank the next working day.
Foreign Exchange Up to 4pm during Opening Hours Funds will be received in the destination Nationwide UK (Ireland) account immediately and will be available for withdrawal in 2 working days.
Cheques During Opening Hours Cheques are available from our Spencer Dock office at any time during opening hours. Cheque instructions received before 3pm will be sent by post that day. Instructions for cheques can be given at Merrion Row. However cheques can only be issued at Spencer Dock.

Please remember, you can operate your account outside of these hours by using the Internet Banking service.